Privacy policy of S+C Sign-Concepts GmbH

Welcome to our website and thank you for your interest in our company. We take the protection of your personal data very seriously. We process your data in accordance with the applicable legal provisions for the protection of personal data, in particular the EU General Data Protection Regulation (EU-DS-GVO) and the country-specific implementation laws applicable to us. With the help of this privacy policy, we inform you comprehensively about the processing of your personal data by S+C Sign-Concepts GmbH and the rights to which you are entitled. 

Personal data is information that makes it possible to identify a natural person. This includes in particular name, date of birth, address, telephone number, e-mail address but also your IP address. 

Anonymous data exists when no personal reference to the user can be made. 

 

Responsible party and data protection officer 

S+C Sign-Concepts GmbH - Max-Planck-Straße 4 - 46414 Rhede

Phone: 02872 - 948689-0 / Fax: 02872 - 948689-11 

Mail: datenschutz@sign-concepts.de 

 

Your rights as a data subject  

First of all, we would like to inform you at this point about your rights as a data subject. These rights are standardized in Art. 15 - 22 EU-DS-GVO. This includes: 

  • The right to information (Art. 15 EU-DS-GVO), 

  • The right to erasure (Art. 17 EU-DS-GVO),

  • The right to rectification (Art. 16 EU-DS-GVO), 

  • The right to data portability (Art. 20 EU-DSGVO),

  • The right to restriction of data processing (Art. 18 EU-DS-GVO),  

  • The right to object to data processing (Art. 21 EU-DS-GVO). 

    To assert these rights, please contact: datenschutz@sign-concepts.de. The same applies if you have questions about data processing in our company. You also have a right of appeal to a data protection supervisory authority.

     

    Rights of objection 

    Please note the following in connection with rights of objection: If we process your personal data for the purpose of direct marketing, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling, insofar as it is related to direct advertising. 
    If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made form-free, preferably to: datenschutz@sign-concepts.de.

    In the event that we process your data for the protection of legitimate interests, you may object to this processing at any time on grounds relating to your particular situation; this also applies to profiling based on these provisions. 

    We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

     

    Purposes and legal bases of data processing 

    When processing your personal data, the provisions of the EU-DS-GVO and all other applicable data protection regulations are complied with. Legal bases for data processing arise in particular from Art. 6 EU-DS-GVO. 

    We use your data to initiate business, to fulfill contractual and legal obligations, to carry out the contractual relationship, to offer products and services and to strengthen the customer relationship, which may also include analyses for marketing purposes and direct advertising.

    Your consent also constitutes a permission requirement under data protection law. Here, we will inform you about the purposes of the data processing and about your right of revocation. If the consent also refers to the processing of special categories of personal data, we will expressly point this out to you in the consent, Art. 88 (1) EU-DS-GVO. 

    Processing of special categories of personal data within the meaning of Art. 9(1) EU-DS-GVO will only take place if this is required by legal provisions and there is no reason to assume that your legitimate interest in the exclusion of the processing outweighs this, Art. 88(1) EU-DS-GVO. 

     

    Disclosure to third parties  

    We will only pass on your data to third parties within the framework of the statutory provisions or with the corresponding consent. Otherwise, we will not disclose your data to third parties unless we are required to do so by mandatory legal provisions (disclosure to external bodies such as supervisory authorities or law enforcement agencies). 

     

    Recipients of the data / categories of recipients 

    Within our company, we ensure that only those persons receive your data who need it to fulfill contractual and legal obligations. 

    In many cases, service providers support our specialist departments in fulfilling their tasks. The necessary contractual framework under data protection law has been concluded with all service providers.

     

    Third country transfer / third country transfer intention

    A data transfer to third countries (outside the European Union or the European Economic Area) only takes place if this is necessary for the implementation of the contractual relationship, is required by law or you have given us your consent. 

    We transmit your personal data to a service provider or to group companies outside the European Economic Area, only for the fulfillment of contractual and legal obligations in the context of contractual relationships.

    Compliance with the level of data protection is ensured by an adequacy decision pursuant to Article 25(6) Data Protection Directive (95/46/EEC) or Article 45(3) DSGVO (adequacy decision), according to which an adequate level of protection exists for Israel pursuant to Article 25(2) Data Protection Directive or Article 45c(2) DSGVO (level of data protection is equated by an adequacy decision of the Commission).

     

    Storage period of the data  

    We store your data as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data continues to be stored. This applies in particular to retention obligations under commercial or tax law (e.g. German Commercial Code, German Fiscal Code, etc.). If there are no further storage obligations, the data is routinely deleted once the purpose has been achieved. 

    In addition, we may retain data if you have given us permission to do so or if legal disputes arise and we use evidence within the scope of statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.

     

    Secure transfer of your data 

    In order to best protect the data we store against accidental or intentional manipulation, loss, destruction or access by unauthorized persons, we use appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards. 

    The exchange of data to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, in each case using the current encryption protocols. In addition, we offer our users content encryption as part of the contact forms and for applications. The decryption of this data is only possible for us. In addition, there is the option of using alternative communication channels (e.g., the postal service).

     

    Obligation to provide the data  

    Various personal data are necessary for the establishment, implementation and termination of the debt relationship and the fulfillment of the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides. 

    We have summarized details of this for you in the above point. In certain cases, data must also be collected or made available due to legal requirements. Please note that it is not possible to process your request or carry out the underlying contractual relationship without providing this data.

     

    Categories, sources and origin of the data  

    Which data we process is determined by the respective context: this depends on whether, for example, you place an order online or enter an inquiry in our contact form, whether you send us an application or submit a complaint. 

    Please note that we may also provide information for special processing situations separately in a suitable place, e.g. when you upload application documents or submit a contact inquiry.

     

    When you visit our website, we collect and process the following data: 

    • Name of the Internet service provider 

    • Information about the website from which you are visiting us 

    • Web browser and operating system used 

    • The IP address assigned by your Internet service provider 

    • Files requested, amount of data transferred, downloads/file exports 

    • Information about the web pages that you call up from us, including date and time

    For reasons of technical security (in particular to defend against attempted attacks on our web server), this data is stored in accordance with Art. 6 (1) lit. F EU-DS-GVO. Anonymization by shortening the IP address takes place immediately, so that no reference to the user is made.

     

    In the context of a contact request, we collect and process the following data:  

    • Salutation

    • Name, first name 

    • Function

    • Company address

    • Telephone number, fax number, e-mail address 

    • Information about wishes and interests

       

      Contact form / contact by e-mail (Art. 6 para. 1 lit. a, b EU-DS-GVO) 

      There is a contact form on our website that can be used to contact us electronically. If you write to us via the contact form, we process the data you provide in the contact form to contact you and answer your questions and requests. 

      For this purpose, we collect the following data: First name, last name, e-mail address and the message field itself. In addition, your IP address is processed for technical necessity as well as for legal protection. 

      If you contact us by e-mail, we will process the personal data provided in the e-mail for the purpose of processing your request.

       

      Advertising purposes existing customers (Art. 6 para. 1 lit. f EU-DS-GVO). 

      S+C Sign-Concepts GmbH is interested in maintaining the customer relationship with you and in sending you information and offers about our products / services. Therefore, we process your data in order to send you relevant information and offers by e-mail. 

      If you do not wish this, you can object at any time to the use of your personal data for the purpose of direct marketing; this also applies to profiling, insofar as it is related to direct marketing. If you object, we will no longer process your data for this purpose. 

      The objection can be made free of charge and without formalities without giving any reasons and should preferably be addressed to 02872/948689-0, by e-mail to datenschutz@sign-concepts.de or by post to S+C Sign-Concepts GmbH - Max-Planck-Straße 4 - 46414 Rhede.

       

      Automated individual case decisions 

      We do not use any purely automated processing processes to bring about a decision. 

       

      Cookies (Art. 6 para. 1 lit. f EU-DS-GVO / Art. 6 para. 1 lit a EU-DS-GVO in case of consent). 

      Our Internet pages use so-called cookies in several places. They serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser (locally on your hard drive). 

      These cookies enable us to analyze how users use our websites. This enables us to design the website content according to visitor needs. In addition, cookies allow us to measure the effectiveness of a particular ad and have it placed based on, for example, the thematic interests of users. 

      Most of the cookies we use are so-called "session cookies". These are automatically deleted after your visit. Permanent cookies are automatically deleted from your computer when their validity period (usually six months) is reached or you delete them yourself before the validity period expires. 

      Most web browsers accept cookies automatically. However, you can usually change the settings of your browser if you would rather not send the information. You can then still use the offers of our website without restrictions (exception: configurators). 

      We use cookies to make our website more user-friendly, effective and secure. In addition, we use cookies to enable us to analyze how users use our websites. This allows us to design the content according to visitor needs. In addition, the cookies enable us to measure the effectiveness of a particular advertisement and to have it placed, for example, depending on the thematic interests of the user. 

      Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transmission of cookies. Furthermore, cookies that have already been set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. 

      Please note: If you deactivate the setting of cookies, not all functions of our website may be fully usable. 

       

      User profiles / web tracking procedures 

      Analysis programs and other techniques to evaluate your usage behavior are not used on our website.

       

      Online offers for children 

      Persons under the age of 16 may not transmit personal data to us or provide a declaration of consent without the consent of their legal guardians. We encourage parents and guardians to actively participate in the online activities and interests of their children. 

       

      Links to other providers 

      Our website also contains - clearly recognizable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their content. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages. 

      The linked pages were checked for possible legal violations and recognizable infringements at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, such links will be removed immediately.